the "yes!" blog

Just How Valuable is Your Patient?

Here’s a hypothetical situation, but one that can easily become a reality with a little effort on your part. Assuming you are able to secure a millennial patient in their early 20s, you will have many opportunities to serve that individual over the course of their lifetime. Then, if a patient becomes an ambassador, referring […]

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YES! Many Small Businesses Outsource Their Marketing Activities

By Cyndi Miller, CEO of Miller Public Relations Two roads diverged in a wood, and I— I took the one less traveled by, And that has made all the difference. –Robert Frost You may have come to a crossroads in your business where it makes strategic sense, and dollars and cents, to consider outsourcing your marketing […]

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Yes! Blogging is Good for Business

By Cyndi Miller, CEO of Miller Public Relations Want to greatly improve your return on investment (ROI) through content marketing? Content-rich pages are very important pieces of “real estate” on your website. Speaking of real estate, the key strategy in purchasing prime property is location, location, location. Within a website, in addition to having necessary […]

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Yes! Let a 25-Year-Old Handle Your Marketing

By Cyndi Miller, CEO of Miller Public Relations Wait. What?!? There’s no need to start over at the top. You read correctly the first time. If you have internal and/or external marketing needs – anything from targeted multi-channel advertising campaigns with the strongest digital presence to five-star team training coupled with an enhanced reputation management […]

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Facebook Messenger – The Next Big Thing

OK, now that we’ve covered some text message standard practices, let’s move on to Facebook Messenger guidelines. Facebook Messenger is quickly growing as a messaging format for the almost 2 billion Facebook users around the world. Facebook has put many resources behind its development, and they continue to add new features in an effort to make […]

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Your Front Office: Asset or Liability?

Sign in and have a seat. We’ll call you when we’re ready for you (delivered with no eye contact). Who doesn’t relate to this scenario? It nearly universally describes the initial greeting at most doctors’ offices, dentists’ offices and really any other service industry. And what about the initial call? It’s likely an automated greeting […]

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Roll Out the Red Carpet!

Cultivating a Culture of Hospitality in Today’s Business Model What can medical practices learn from the best hotels, spas and restaurants? A lot! Doctors have many years of training and often decades of experience in their chosen specialty. They treat diseases, restore health and most importantly save lives. It is noble and challenging work. While […]

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